HDD recording on UE43NU7120

[vanGaalen]

I like to set up HDD recording and timeshift on the UE43NU7120WXXN tv, whith CI+ module (Ziggo).

Using an FAT32 formatted 500gb, 5400rpm USB powered HDD.

So far no luck with that, the tv shows the hdd as drive but record does not show up anywhere on the tv.

Record button is not anywhere to be found on the remote aswell (maybe new look?)

No rec button?

had contact with Samsung, they did remote support, but said the drive is not formatted in the right way.

While they earlier said it should be FAT32.

Am I missing anything, doing anything wrong? Hoping to find the answer here...

[JoeriS]

Good afternoon @vanGaalen, welcome to the Samsung Community! As far as I can tell you've got the right type of HDD, and formatted it the right way by choosing FAT32. I noticed that the manual only mentions the buttons that are on our smart remote, but since this TV model doesn't come with a smart remote I understand it's hard to make out which buttons to use. And to be honest, this is the first time I've noticed this but have you already tried to record by using the guide-menu? Just pick the programme you wish to record and hold the ok-button so the record menu pops up.