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Wake, sleep Tab A 2019

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Apprentice

Hi I have a 2019 Tab A tablet

 

I have bought a case that says it automatically wakes and sleeps the tablet

 

I have tried 3 cases and they don't work

 

Samsung can't help, I'm on Android Pie

 

There doesn't seem to be a setting for accessories to enable this feature

 

Can anyone help as I miss this feature

 

Thank you

2 ACCEPTED SOLUTIONS

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Superuser I
Superuser I

@Jonno898 

 

There is no proximity captor onthe Galaxy Tab A 2019 :shocked-face-with-exploding-head: It's bad... 

 

Screenshot_20190721-232030_Chrome.jpgScreenshot_20190721-232204_Chrome.jpg

 

 

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Navigator

Hi jonno898. Ive checked it out and it doesnt support wake / Sleep feature.  

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25 REPLIES 25
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Superuser I
Superuser I

@Jonno898 

 

Hi, you have to do this and it will work:

Settings/Advanced Features/Accessories and enable the book cover setting

 

If it don't works,   it seems unlikely due to the fact the tablet A 2019  lacks a proximity sensor (which surprisingly is available on older models, my Galaxy tab A 2016 has it :thinking-face:).

20190720_162503.jpg

 

 

 

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Apprentice

Hi

The settings doesn't have the accessories  option like previous versions

 

Any other suggestions?

 

Thank you 

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Superuser I
Superuser I

@Jonno898 

 

Sorry, I don't have other suggestions...

 

Maybe  @Maggs1 @ could help on this one, she had a Tab A @AntS  can help also...just wait, they will receive this message soon :winking-face:

 

 

 

 

 

 

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Navigator

Hi. Im using a tablet A cover. Go into settings,. Scroll down to advanced features. Go into it and at the top it says accessories. Press it and you will see Automatic lock. Then set it for on. If it doesnt work then the case you got doesnt support it. Hope this helps. 

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Navigator

I am also on pie in  tab A. 

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Apprentice

That option definitely not on mine, strange

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Superuser I
Superuser I

@Maggs1 

 

You probably have a 2018 tablet ?

 

 

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Navigator

Hi. Yes i have the 2018 Tab A 10.5.

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Navigator

Hi. That is strange...? I also have Tab A 10.1 and it supports s view cover to. 

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