26-11-2022 04:26 PM
Solved! Go to Solution.
26-11-2022 04:26 PM
26-11-2022 05:04 PM
Hi @PJ51UK ,
I would love to help you get this sorted. May I ask what Tablet and software version are you using and if you are plugging the headset directly into the USB-C port on the Tab or of you are using an adapter?
The Tablet model and software version can be found from the phone Settings> About Tab, then tap Software information.
26-11-2022 06:42 PM
26-11-2022 07:14 PM - last edited 26-11-2022 07:15 PM
26-11-2022 07:22 PM
30-11-2022 12:29 AM
30-11-2022 02:52 PM
That's brilliant, @PJ51UK. Thanks very much for keeping us updated. 👍
21-05-2023 03:23 AM - last edited 21-05-2023 03:24 AM
A similar problem has just occured - My wife and I have A53 phones - she has been using a USB-C to 3.5mm adapter successfully for some months - today she installed the latest update and now we get the 'Device Not Supported' message. So it appears that the adaptor does have a DAC chip (otherwise it wouldn't have worked up until now). So is it the update? Suggestions please 🙂
27-09-2023 09:58 PM