11-12-2020 01:10 AM in
TabletsThe latest update T500XXU2ATK3 (EUX) on the Tab A7 SM-T500 renders the tablet unusable since it makes the touch screen stop recognizing inputs intermittenty for a few seconds every time.
This issue appears after updating via OTA from T500XXU2ATJ6 (a 300mb update), doesn't get fixed after a factory reset, but also happens on a brand new install of the whole T500XXU2ATK3 firmware right from the first screen after boot where I have to choose a language.
After reinstalling T500XXU2ATJ6 the tablet works perfectly, so it's not a hardware issue.
26-03-2021 10:32 PM - last edited 26-03-2021 11:47 PM ) in
TabletsI had the same error and installed the March update already improved, although when using the camera it continues to present the error. I have not used the tablet much but I am sure the error was not completely corrected.
Update: can't go back to version T500XXU2ATJ6
Excuse my english