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Update One UI 7 S8 Ultra 5G

(Topic created on: 15-05-2025 03:09 PM)
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Jerome123
First Poster
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Hi

I bought my samsung galaxy Tab S8 Ultra 5G in Dubai. To this day i have not been able to update to One UI 7. I check everyday and it keep saying the software is up to date. I yave looked online tyinking One UI 7 was available lable to tablet yet bu everywhere i looked. It said that the Tab S8 Ultra is already available.

Any idea why it is not showing on my tablet yet?

6 REPLIES 6
johnz237
SuperStar
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Hi! Welcome to the samsung members community!

Samsung Phones are region-locked. If you are in the UK (on which forum youre posting in) but bought it in Dubai, you most likely won't get updates
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HumanGlowStick
Explorer
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Are the tablets region locked ?
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johnz237
SuperStar
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Yes- ive seen places suggesting you are able to disable this by using a sim from the correct region. But not personally tested myself- I would suggest asking samsung supprt.

Also- I believe the s8 series not too long ago got ui7- being released it batches this could also be why youve not got the update.

Confirm with samsung though
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HumanGlowStick
Explorer
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Considering the s10 inst that old and my s24 ultra only just got the UI 7 i find it odd to think the tab 8 now has it
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johnz237
SuperStar
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Have a gander online on the release dates
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AndrewL
Moderator
Moderator
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@Jerome123: I can confirm that if you purchased your tablet in Dubai, and you are now outside that region, then this can cause compatibility issues with updates in your current region, due to software variance that exist in our mobile devices from country to country. 

Devices are also region locked at the purchase stage to prevent grey imports, however the lock can be removed by inserting a SIM card from a network in the region of origin and making a 5-10 minute cumulative call to a local number from inside that region. This will then unlock the device for use with network SIMs in other regions.