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Original topic:

Track not working

(Topic created on: 24-09-2021 09:59 AM)
heather_turner123
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Tablets

Hi, sorry if this is the wrong section.

I placed an order about five days ago, I was told it would email when dispatched. It hasn't, but as it is due to be delivered next Wednesday, I wanted to track it. However I can't. It says my order number (copied from the email) is invalid. I can't see the product under 'my orders' nor any previous order.

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3 REPLIES 3
Esztu
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same here.. did you get it at the end?
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heather_turner123
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Yes I did, it took an extra two weeks

I could not track it because I used the student portal to buy it (I am a student)

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Esztu
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that makes sense :smiling-face: thank you for the reply!
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