How does Samsung have the brass neck to mark this as resolved?
The idea that I would buy a device, from just about anyone, let alone an enormous player such as Samsung and NOT be able to simply take a USB cable and a Dex like software, plug it into my PC and boom! Job done. I'm off to the races and any other silly expressions you would like to use is absurd.
It really didn't occur to me for one minute that I would have any issue using a Samsung device with a PC. I'd go as far to say, I'd expect the same if I were a Mac user in 2021/22.
I would not have bought a device that does not have common, business and academic use cases as standard. Why would I? I can find another device that will as easily as looking down to the next item in the curated list Amazon has 'kindly' made for me.
I doubt a case for misselling a product could be made and perhaps that is the point, from Samsung's POV. Having said that, I can't imagine what cash this saves Samsung, apart from some development time, perhaps at a stretch, and be under no illusion, that is all it ever comes down to, money.
I came here first to find a solution. As there is no solution as per the Samsung policy of releasing a product that will not comply with the already available Dex functionality all that is left for the likes of us, furious consumers to do is to go to social media and trash talk Samsung by presenting the facts.
I hate that a faceless corporation has so much control over us and the pitiful incomes we have and that the only recourse I have is a negative one.
Still, there's clearly no 'customer care' from Samsung so why should I care? Well, the reason I do care that I am boxed in to having to provide a negative 'solution' to this issue is my community and society will benefit from everyone being able to indulge in positive solutions, at least most of the time.
Cheers
