I've done factory resets twice and the problem gets worse. It used to reboot at 60% battery, now it's random. Happens when we're watching Netflix or Prime Videos on battery. Software updates are current as reported. Is there a way to upgrade the Firmware or OS?
I have installed Samsung Kies on my laptop and tried a firmware update but it reports that my tablet won't initialize. I'm about ready to toss this thing and buy an Ipad.
Any solutions out there?