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Original topic:

Tablet 10.1 google sign in problem

(Topic created on: 05-10-2022 12:08 PM)
Gio1 Gio
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Tablets

I have a Samsung Galaxy Tab 2 10.1 I haven't used in ages since the original charger got lost and I didn't bother to buy another one, I recently bought a cable and succesfully charged it (works great, the battery is extremely damaged but  everything else is intact), but I'm facing the account problem and i can't use Play Store, althought i could add a samsung account and use the Galaxy Store (which was called "Samsung Apps before i updated it), i've used all of my family's google accounts with no success.

I was wondering if there is a way to know the address of the original account so i could recover the password.

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ChrisM
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Hi @Gio1 Gio 

It may be worth speaking to our Accounts Team regarding this. You can call them on 08009951079.

Hope this helps!