02-04-2022 03:47 PM - last edited 06-05-2022 01:28 PM
I pre-ordered the tab s8 ultra + free keyboard book cover and I have received the tablet on 8th March. On the same day, I went to the samsung promotions website to claim the keyboard book cover and it got approved. It's been 25 days but I still haven't gotten an email about it being sent or any update. I'm wondering if there is a delay because I'm worried I won't receive it at all.
Update: The keyboard cover has arrived
Solved! Go to Solution.
02-04-2022 08:20 PM
Hey @T_B3!
Hope you're well.
Don't worry, you should receive your keyboard book cover within 45 days of having your claim validated.
03-04-2022 12:30 AM
Oh, okay. I couldn't find the validation email after so long, thank you for telling me.
04-04-2022 05:03 PM
04-04-2022 11:56 PM - last edited 05-04-2022 08:55 AM
04-04-2022 11:57 PM
Same boat...tablet is still in its box a month later. Still no keyboard...still useless to me
05-04-2022 06:25 PM
05-04-2022 06:48 PM
05-04-2022 10:04 PM
I'm the same but expect nothing less from this shambolic outfit after the preorder shipping debacle!!
07-04-2022 05:19 PM
At least you received tablet. I ordered on 8th March and still not received tablet. Keyboard cover story is different😂