**Update** received an email with tracking number from dpd on the 9th March and I am now here 10th of March updating this post from my tab s8 ultra 516gb 16gb ram and I'm very happy with it. Just a shame it took so long to get here. This will be the last time I order from samsung directly.
I ordered my Tab s8 ultra on the 12th of Feb and it said on the order page delivery on the 25th before 10:30 am and you charged me £3.99 for that. Come to the 25th and get nothing but a text message and email saying that my tablet order has been delayed and I'll get it by the 11th of March. well its the 7th of March now 4 days away and the order status is still stuck on processing I have absolutely no confidence that I'll actually get my tablet this week. What's going on Samsung? I have seen multiple people who ordered after the 12th of Feb receiving their tablets on time or even early.
No acceptable reason has been given for the delay in my order or others. I had to ring the shop support number 5 times to actually get some useless answer of they are out of stock even though the website has never said that and it has shown in stock throughout and still does. first 4 calls to the shop support number the person who answered couldn't understand English no matter how slow or clear I spoke. ( not me being racist here. you should not have foreign based customer support if they cant speak the language of the people they are meant to be helping)
