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Original topic:

Tab S8+ keeps asking for PIN after restart

(Topic created on: 19-02-2023 11:13 AM)
1369 Views
Rhys85
Apprentice
Options
Hi guys,

Has anyone had a similar issue? 

I know it will ask for my PIN if I restart the tab, but I haven't even touched it. I'll put it down for a while, then when I come back to it, instead of allowing me to use my fingerprint, it asks for PIN after restart. It's doing this every time I leave the tab for a longer period of time.

Any help would be appreciated? Cheers 
10 REPLIES 10
KillerKam
Explorer
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This is a standard security feature. Even on the phones. You need to use your pin every once in a while.
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Rhys85
Apprentice
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Thanks for your reply. I understand it will ask for my PIN every few days as my S21 does this, but this is happening several times a day and it says use PIN after restart, when I haven't restarted it.
KillerKam
Explorer
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Oh I see. Sorry, I've never come across this situation and have no idea what could be causing it.
MOBILEUNITED213
Navigator
Options
You may want to hard reset it
Rhys85
Apprentice
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Yeah I'm going to try Maintenance Mode, then will try that too. Cheers. I only got it yesterday.
MOBILEUNITED213
Navigator
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No please listen to me
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MOBILEUNITED213
Navigator
Options
Hard reset your device then maintenance mode then hard reset again
MOBILEUNITED213
Navigator
Options
So did it work or no because for future reference please let me know
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Rhys85
Apprentice
Options
A soft reset has seemed to do the trick 👍🏻
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