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Original topic:

Tab s7 wifi drop out

(Topic created on: 06-08-2022 12:16 PM)
Members_MMAbwMi
Apprentice
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Tablets

7F9AEA58-5028-4F92-95C1-04B7DDF8936C.jpeg

Hi, I got problem with the wifi stability and speed on my galaxy tab s7, my connection is 200mbps but the tablet drops that speed very frequently from 1-2 to 20-30 mbps…it does happen very frequently and will cause video buffering, freezing  and connection drops to games…definitely not a problem with my router, all other devices are stable and consistent with the speed, also I found on Reddit that a lot of people  are experiencing the same problem even with the new tab s8, some people saying that it’s faulty unit and one lady said that she bought 2 same tablets and one has problem with the connection while the other one if perfectly fine. Here is a picture of my galaxy tab s7 and galaxy a52s.

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4 REPLIES 4
Ventor
Samsung Maker ★
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Tablets

@Members_MMAbwMi hello, if you haven't tried-try resetting the network settings of the tablet, sometimes it solves connectivity problems. Access Settings / General administration / Reset and reset the network settings. Then you have to reconfigure the wireless connections. Greetings

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Alfresco
First Poster
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Tablets
How to get pac number
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Members_MMAbwMi
Apprentice
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Tablets

I’ve tried that and factory reset as well, it is working just temporary also what works is airplane mode also temporarily after a while the problem happens again.

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Jameswalter
Journeyman
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Tablets

Take a look in Settings > Wi-Fi and tap More in the upper-right corner, then tap on Smart network switch, and make sure that it's off. If your problem is with disconnecting, go to Settings > Wi-Fi > More, and make sure that Keep Wi-Fi on during sleep is set to Always. It's worth trying a wipe of the cache partition.

Regards,
James

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