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Original topic:

Tab s7 plus screen freezing

(Topic created on: 20/11/20 21:31)
ambermk1993
First Poster
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Tablets

I opened a contract for tab s7 plus on 2nd November from Vodafone uk. I received it on 3rd November and set it. In the last week I have found that I'm having issues with my screen freezing. Its getting to the point where I have to lock and unlock it just to be able to interact with the screen.  Please can someone help me. I've already done a factory reset. 

 

 

Many thanks 

 

Amber fr5

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13 REPLIES 13
DUMITRU79
Troubleshooter
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I know it is frustrating when a device is sluggish , but , there's plenty of people here willing to help ( or at least try to help) . So , here's what you could try :
1. - go to settings/ about phone / software info and tap repeatedly on "build number " until you get a message that "developer mode " is activated.
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DUMITRU79
Troubleshooter
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2.- "flip the switch " on these 2 options.
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DUMITRU79
Troubleshooter
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here

Screenshot_20201120-213555_Settings_4899.jpg

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DUMITRU79
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see if that helps you in any way
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ambermk1993
First Poster
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I can't find those options on my tablet
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DUMITRU79
Troubleshooter
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if you follow my instructions , you would be able to...
OK...let's try that again.
With pictures, this time.
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DUMITRU79
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1.

Screenshot_20201120-214942_Settings_4901.jpg

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DUMITRU79
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2.

Screenshot_20201120-215035_Settings_4903.jpg

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DUMITRU79
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3.Tap on this repeatedly, till you get the message "you are ....steps away from becoming developer "

Screenshot_20201120-215124_Settings_4905.jpg

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