23-08-2020 06:41 PM - last edited 24-08-2020 12:13 AM
23-08-2020 06:43 PM in
23-08-2020 08:42 PM in
24-08-2020 12:13 AM in
24-08-2020 01:03 PM in
It might be blocked in the developer options. The hardware in my GS8 was blocked. I don't remember the toggle name but I enabled it from there to use my earphones.
27-09-2020 09:02 AM in
You need a DAC supported type C Headphone / 3.5 mm Dongle. No other option. Same case with tab s7, s6, note 10, note 20.
19-11-2020 01:55 AM in
Did it work for you?
25-11-2020 04:10 AM in
I have the same issue!!! Need wired headphones for gaming!
26-11-2020 04:56 AM in
Im having the same issue. My adapters work fine on my s5e but with the s7, I keep getting usb not supported message. Ive tried multiple usb to 3.5mm without success. Anyone know how to fix this?
18-01-2021 06:59 PM in
Same happened to me. Tried with 2 different converters but no solution yet. Hey Samsung support team, could you please deal with the problem?