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Tab S6 Unresponsive screen Issues

(Topic created on: 27-04-2020 07:42 PM)
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melissaatalay
Student
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hi all, recently bought my tab s6 2 weeks ago, as you know there was a new one ui update as i installed it I just left it for an hour or 2 I had come back and unlocked my tablet it was not letting me use the touch screen with my fingers it was completely not moving at all, but the thing is the s pen is the only thing letting me use the screen  but not my fingers I don't understand, I've soft reset etc, restarted a bunch of times and factory reset it. Still nothing but whats the weird part, its still happening out of nowhere why?.... I've tried contacting Samsung and they've given me useless advice its literally brand new. I really hope I am not the only one here. 

17 REPLIES 17
Imran khan
First Poster
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Hi Prasad I am Imran I am facing the same problem for tab S6 only s pen works .if u solve the problem plz msg me.

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MitchRams
Student
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Same here! Any solutions?

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Members_ItymdqA
First Poster
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Hey there! I'm from germany and I bought my tablet last week. I've facing the exact same problem that the screen won't react to my finger but to the SPen. Its mostly happenening a few seconds or minutes after I unlogged it. I happens totally fine when I have it outsite the bookcover i bought from eBay. In my opinion there is something wrone with booncovers when theyre Not Front Samsung directly. Try it maybe without the cover. Ive also faced the problem that my tablet und got nlack all the time which is bcs of a setting that the tablet will recognize when u open the bookcover and close it. I think the problem is the cover...

Mikey7719
Apprentice
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Yes, same issue I believe the problem is the book covers. The sensor picks up the magnet on the backside. This is poor design on Samsung’s part. The bad thing is I can’t even trade in this tablet on their website. They do not allow you to trade and the S6 lite. 

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AniD
Journeyman
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Hello guys i am here not for touch unresponsive but random touch lags, the touch senstivity decreases for a while at random feels its taking more swipes to drag than normal single swipe! In my case as soon as i lock and unlock screen while issue is occuring, it then gets resolved for a while and then again the same sh*t! As per me should be a software bug as many people reported the same on reddit thread and the other samsung thread! Don't know what to do now, completely in a state of dillema! Note mine is tab s6 lite (wifi).

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Manish1
First Poster
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Any solution plss help me.same problem here

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Tab S6 unresponsive
First Poster
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Had the same issue. During playing a game on the tablet, the screen suddenly stopped responding to touch. A bit later I discovered that the S-pen was working. Nothing I did was of any help. I restarted it, I did a factory reset, I uninstalled all recently downloaded  programs. The vendor was of no help, and neither was Samsung.
Weeks later, my grandchild was playing games with the S-pen until the battery was completely drained (battery indicator reported 0%). I recharged it up to 100%, and when I switched it on, touch was working and has been since then.
Hope my experience may be of help to somebody.

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willjoe
Explorer
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How to fix an unresponsive touchscreen on a Galaxy device
Restart your device. On devices with a Power key: Press and hold the Power key, and then tap Restart.
Check your charger.
Check for Software updates. ...
Optimize device performance.
Disable Touch sensitivity. 
Reboot the phone in Safe Mode. 
Back up and Factory Reset

 

Regards,

Will

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