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Tab S6 Display Always reddish (Warm Color)

(Topic created on: 22-06-2020 09:57 PM)
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Topspap
Apprentice
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My new Tab s6 screen is always in worm color, I tried to change display settings from Natural to vivid still same, blue light filter is disabled.

Is it a problem with the screen or I have to change something in setting, I also tried to restart device but no change.

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1 Solution


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Solution
Topspap
Apprentice
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I found the solution in this link:
https://www.samsung.com/us/support/troubleshooting/TSG01003288/

The problem was caused by the "Google Book Play" screen setting as explained in the link above.

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6 REPLIES 6
TessM
Mastermind
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Hey @Topspap ,

 

I'm not sure what is going on with your Tab without seeing the screen. Would you be able to take a picture with any other device and post it here so I can advise you further? 

Topspap
Apprentice
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@TessM wrote:

Hey @Topspap ,

 

I'm not sure what is going on with your Tab without seeing the screen. Would you be able to take a picture with any other device and post it here so I can advise you further? 


Here is the first video showing the color difference between the lock screen and the home screen: 

https://drive.google.com/file/d/126IRLG_mdB8is97y67ytzylR_YmzZIow/view?usp=drivesd 

 

The second video shows the reddish tone when opening the gallery and return to normal warm tent when closing gallery.

https://drive.google.com/file/d/12BXactL7puPvp8Nloi-f2fg5ngk_5NfG/view?usp=drivesdk 

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Solution
Topspap
Apprentice
Options

I found the solution in this link:
https://www.samsung.com/us/support/troubleshooting/TSG01003288/

The problem was caused by the "Google Book Play" screen setting as explained in the link above.

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grubmcneill
First Poster
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I've tried the above solution, I had to reinstall the Play Books to do it and I still get the horrible reddish tinge to it when under certain lights or dark.  It is actually so bad that I can't work with photos and I've had to start using an older iPad.

 

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Topspap
Apprentice
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Sorry to hear that, I did follow the instruction in the article and I don't have any problem. Did you make sure that blue light filter is off, and blue light schedule in the dark mood are also off ?
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grubmcneill
First Poster
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So it is really weird, the reddish tinge isn't caused by Google Books settings and I've turned off blue light and dark mode, and all the other things. It feels like it is some automatic setting, today it was fine for about 5 minutes but then it reverted back to the same reddish colour. it is quite predominate at times, which you should be able to see here.

 

I've even factory reset a couple of times to make sure that I didn't have a settingon that I couldn't find!   This shot is the extreme, I can dial it back a little bit with the vivid colour turned all the way to cool but cant get it to permanently go away!  Sooo frustrating.

 

Tab6Screen2.jpg

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