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Original topic:

Tab S3 sm-t820 user problem after android pie update

(Topic created on: 31/10/19 09:05)
xmanhattan
First Poster
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Tablets

Hi, I noticed that when I log into the S3 everything is fine but when I log into it as the 2nd user the screen goes blank right away. I have to press the power button to get it back and even then as soon as I enter the key code, a black screen comes up and then a moment later the normal screen appears.
Something similar happens when I turn on the S3 and simply pull down the screen to change user right away.
Is there any way to fix this or revert to the previous version of android?

 

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ChrisM
Moderator
Moderator
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Tablets

That's strange, @xmanhattan. Have you tried removing the second profile and then re-adding to see if this helps?

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xmanhattan
First Poster
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Hello ChrisM,

 

No, I didn't remove it, actually I was hoping to avoid that.

I will wait awhile in the hope that either a new update or patch rectifies the situation.

 

Thanks for your reply!

 

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