25-06-2019 07:55 PM
I've inherited a Tab E off of my mother who did a factory reset on it. I intended to use it for the Kids Mode for my autistic son who seems to have focused on the crocodile and friends app. Unfortunately the app disappeared after the reset and I can't download it from the galaxy store (it downloads but won't load, I understand it's a known issue with the tab e).
Is there any other way of putting it on, perhaps an older version?
05-07-2019 04:34 PM
Hi @BexWhits
Is the software on the Tablet up to date? Go to Apps > Settings > About device > Software update > Update now.
Let us know how you get on.