Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Support from Samsung retail after online purchase

(Topic created on: 10-11-2019 08:07 PM)
ptirving
First Poster
Options
Tablets

Am considerding purchase of Tab S5e from the online shop using the Klarna Bank interest free option.

Two questions...

Does anyone know how reputable this Swedish bank is and is it a secure way of purchasing?

If I purchase online, will the local Samsung retail outlet (ie Samsung branded shop front in the high street rather than a concession in say John Lewis etc) help if I have any problems, eg returns, repairs under warranty, advice on how to use the unit?

Thank you

 

0 Likes
2 REPLIES 2
CarlH
Moderator
Moderator
Options
Tablets

Hi @ptirving. If you purchase anything from the Online Shop, the same terms & conditions and warranty apply (2 year warranty). If the Tab arrives damaged, you can request a replacement. 

0 Likes
ptirving
First Poster
Options
Tablets

Thanks for your response.

If there were any problems, would it have to be retuned thru post or could I go into the local Samsung shop front?

Thanks

0 Likes