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Samsung TAB S2 Wifi button won't switch to 'on'....

(Topic created on: 08-01-2021 11:32 PM)
1003 Views
Anne-Droid
First Poster
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The wi-fi (and bluetooth) on my Samsung Tab S2 won't turn on. The button just switched to off when dragged to on.

 

I searched some threads and found out about 'wiping the cache parition' - but this didn't work.

 

I then thought, well, I'll do a factory reset. So I did this...but now when I turn my tablet on, it says 'an unautorized attempt has been made to reset the device...confirm your identity' - but I CAN'T do this as the wifi doesn't work on the confirm identity screen (same thing, wont switch to on).

 

I hadn't installed any apps, or had an update, it simply just stopped working today.

 

What can I do now?

 

Thanks.

1 REPLY 1
Pugs1957
Samsung Members Star ★
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This needs a professional repair. The Bluetooth and WiFi functions are controlled by one module which it appears has failed. After that you should be able to access the tablet normally.