21-06-2017 08:28 PM
Having problems with internet connectivity on this tablet.
The only way I can describe it is having a spotty connection when browsing. Pages, videos etc are not loading/taking ages to load/i have to turn the wifi on and off/ I have to turn the tablet on and off for the internet to actually load, and I have to do this many times a day.
It is the same on my wifi at home, public wifi and wifi I have tried at other peoples homes. I already returned this tablet for the same issue, which Samsung just said was a faulty device, but the one I have now is exactly the same (and has been from new, and its only around 6 weeks old).
I think I have tried all the recommended troubleshooting that I have come across and been advised by Samsung online support with no luck!
25-06-2017 12:44 PM
Hi @Lydia19. :smileyhappy:
What troubleshooting have you tried/been advised? And is your tablet on a power saving mode setting?