So ****** off like many with their Tab S8 Ultra sat doing nothing until I wait for my promised within 45 days and nothing, no communication, no apology.
I have lodged a dispute against the transaction with Barclaycard for the value of the item, in my case £300. Samsung have a few weeks to respond, if they do not, Barclaycard will either given me the partial of full refund.
Given Samsung pathetic customer service and no response, I reckon I will get the cash and buy it myself.
Encourage others to do like wise, maybe finally Samsung will sort this dismal customer service, its been getting worse for the past 2 year since they outsourced.
ZFold4 [Mobile], Pro5 [Watch], S8 Ultra [Tablet], Book2 Pro i5 5G [Laptop], Buds Pro2 [Buds] M70A 32/43" [Monitor], Smart Tags+, iPad Mini 5 and iPad Pro 12.9 GEN2 [Tablets], Dell Inspiron G5 Laptop
ZFlip3 and ZFlip4 [Mobile], Watch5 40mm and 46mm [Watch], S7+ and S6 Lite [Tablet], QN95A [TV], Q900A [Soundbar], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vaccum), Samsung Level [Speaker], Buds Pro [Buds], iPhone 12, iPad Air 2, Air tags