So ****** off like many with their Tab S8 Ultra sat doing nothing until I wait for my promised within 45 days and nothing, no communication, no apology.
I have lodged a dispute against the transaction with Barclaycard for the value of the item, in my case £300. Samsung have a few weeks to respond, if they do not, Barclaycard will either given me the partial of full refund.
Given Samsung pathetic customer service and no response, I reckon I will get the cash and buy it myself.
Encourage others to do like wise, maybe finally Samsung will sort this dismal customer service, its been getting worse for the past 2 year since they outsourced.
Regards Obsydian - (Car & Tech Evangelist)
MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet], Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]