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Samsung galaxy tab s7 white spots on screen

(Topic created on: 25-08-2022 03:00 PM)
1648 Views
Mintis
Explorer
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Hey guys, I have white spots on my Samsung galaxy tab s7 after 4 months of using it. It is very hard to take a picture of them. Maybe somebody knows how this can happened.

2021-09-08 11.37.43.jpg2021-09-08 11.37.25.jpg

22 REPLIES 22
Javox507
Student
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I get exactly this damaged pixels. I don't know how can I upload a picture here? 

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AndrewL
Moderator
Moderator
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@Javox507: I'm sorry to hear that you have encountered this issue with your tablet. If you would like to upload a picture to illustrate the problem, then please tap on 'Reply' and select the camera symbol in the toolbar at the top of the input field (if you hover over it, it should say 'Insert Photos'). I hope this helps.

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OnlyAlex
Pioneer
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I am having the same problem as other users have mentioned but Samsung are not willing to help me?
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willjoe
Explorer
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Restart your device. On devices with a Power key: Press and hold the Power key, and then tap Restart. 
Check your charger. 
Check for Software updates. 
Optimize device performance. 
Disable Touch sensitivity. 
Reboot the phone in Safe Mode. 
Back up and Factory Reset.

 

Regards,

Will

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Eric Yong
First Poster
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Hey guys, mine have this same exact issue (on the s-pen holder side).
Noticed them a few months back but never bothered to Google it until now.

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Marc Schulz
First Poster
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It's probably a problem with the LCD backlight, since many people say that the problem reappears after replacing the screen. I have the same problem with 2 very noticeable lines of white dots and this is not what I expected from a "quality" product. It is still under warranty but a new screen won't help if they don't install a fixed backlight.

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h5k
Apprentice
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Looks like I'm having the same problem:

IMG20230120083524.jpgIMG20230120083644.jpg

 

The tablet (S7FE) is only 2 months old.
My old tablet (S6 Lite, 2 years old, warranty expires today ☹️) has the same problem. 
So it seams a weak point of Samung tablets.

With the old tablet I never thought of reporting the problem, but I think it is very annoying.

 

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Iapah
First Poster
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I have this on mine...only a couple of months old. Previous Samsung tablets have no problem like this. Idk what to do as I need my phone for work so I guess I'm stuck with it.
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Members_AS57ITr
First Poster
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Same problem here.

I can't believe that Samsung is not taking care of this issue. It is a serious quality problem.

Has someone solved the problem so far?

IMG_20230521_101801.jpg

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Members_vo76YTZ
First Poster
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It is ridiculous. I have been using Samsung products for so long from first Samsung Note time but every now and then quality issue is there. This definitely is a quality issue with this tablet as many people are reporting the same issue. Even my tablet display bright spots. It is very disappointing and this unnecessarily make loyal customer like us question our judgment as Samsung is not listening and provide a clear resolution to this problem.

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