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Samsung Galaxy Tab S7+ 5G Screen issue? Just stopped working

(Topic created on: 10-01-2024 03:30 PM)
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Walshie1987
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Hi,

Hoping someone can give me a bit of advise please

I have a Samsung Tab S7+ 5g which i use very rarely, the last time I used it was Nov 2023 and it worked perfectly. It's been in my office drawer ever since and not moved. I wanted to use it for work today, charge it and went to turn it on.

It did nothing, so I tried a hard reset, still nothing. I then held the Power button and Vol down keys down even longer and eventually it did this:

https://youtu.be/R7mnfxBWK_0 

Skip to 0:46 secs to actually see it do something.

It's really strange that the screen initially apprears broken, but then the Samsung logo appears fine, then the logo won't disappear off the screen and only the top 20mm of the screen is visible.

Has anyone got any ideas please? I literally put it in the drawer in perfect working order, it's not been touched since and then this happened - pretty frustrating. The drawer doesn't have any moisture in it and it kept consistantly at around 20 deg c.

Thanks in advance!

Chris

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