25-12-2024 02:39 AM
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Yesterday my tablet prompted me to update to android 15. For 24 hours it hs been on a permanent boot loop. First is the samsung screen with the android logo and then it goes to just the samsung galaxy screen. It keeps switching on and off. I let it power off completely but that didn't resolve it
Any advice welcome...
25-12-2024 04:39 AM
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25-12-2024 04:41 AM
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Yes, it prompted me to update and asked if I wanted to schedule it. Now I have an issue as I need to travel from Europe to Asia for volunteer work and need all the apps etc. That is really strange
25-12-2024 04:43 AM
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I tried to get some help on google and found lots of posts on it...
25-12-2024 04:45 AM
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My advice for a bugegd update, force shut it off usually by just holding the power button for 10 or so seconds. Enter Recovery mode (some button combination, changes per device), try and wipe the tablet. If that fails, you can get it into a mode where the smart switch pc software will overwrite all data and fix a broken update
25-12-2024 04:54 AM
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I cannot turn it off except by leaving it uncharged and when I start to charge it, it comes on acutomatically and the same loop starts again
26-12-2024 02:24 AM
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tbh it seems this has done in my tablet. I had it on all day yesterday trying to see if it would update but no... finally let it power off. will take it to a repair shop tomorrow but I won't be spending so much on a tablet in the future... I had to buy a cheap phone coz of this issue...
14-01-2025 03:52 PM
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I have the same problem & will never buy Samsung again. I think this is deliberate. Can't turn it on or off!
