26-06-2020 08:17 PM
My battery is not holding its charge. I bought my tablet 5 years ago. Will Iit beneeding a new battery and where can I get one fitted. I'm in uk.
26-06-2020 08:31 PM
Hi @tinacee1 ,
have you tried a different charger to see if the issue is with the Tab USB or the cable? Do you get any light or message on the screen when it's plugged to the charger?
Batteries are fitted by our engineers at our Support Centres. In the case that the battery will need to be replaced this will be done by them. Find your local Centre here: https://www.samsung.com/uk/support/service-centre/
26-06-2020 09:17 PM
26-06-2020 09:19 PM