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Samsung Galaxy Tab e SMT-560

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First Poster

Samsung Galaxy Tab e SMT-560 - 8GB

 

I am having a problem with the battery.  When the device is fully charged and then disconnected from power source and switched off when I come to turn the tablet on in for example 12 hours later the battery is on zero!  I have had the battery changed and also tried a new Samsung charging cable but still the same problem.

I have removed the SD card, signed out of my google account and reset back to factory settings.  But still the same problem

 

Any other advice would be much appreciated?

4 REPLIES 4
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Superuser I
Superuser I

@Dolly120472 

 

We already discuss about this and you told me your problem doesn't exist when you take out your SD card...Please, ask people to refer to your other post to know the full story :

https://eu.community.samsung.com/t5/Tablets/Samsung-Galaxy-Tab-E-SM-T5660-Battery/m-p/1191324#M1911

 

 

 

 

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Hello again! So it seems I was wrong battery still draining without SD card installed 

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Hello again! So it seems I was wrong battery still draining without SD card installed 

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@Dolly120472 

 

Because nobody seems having a solution here, I suggest you to ask your question there, :

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https://us.community.samsung.com/

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