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Samsung Galaxy Tab E SM-T5660 Battery

(Topic created on: 14-06-2019 11:59 PM)
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Dolly120472
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I have a Samsung Galaxy Tab E SM-T5660 8GB Wi-Fi. I have recently replaced the battery however I am still having the same problem.  Which is, if I don't use the tablet for a few days (even though the battery is fully charged when I switch it  off) when I come to switch the device on (after a few days)  the battery is on zero and takes at least 2 hours to fully charge.  For the battery to remain fully charged when not it use it has to be constantly connected to the charger.

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Cassidy007
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@Dolly120472 

 

Samething for Samsung...In 24 hours a battery can loose 1 % in IDLE mode but not really more, and 0% when the tablet is OFF, this is why I say since the begining then it act like a dead battery. I'm not sure they really changed your battery. Why don't you return to the store who changed your battery and tell them it don't work properly ?

 

Sorry for my english 

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Dolly120472
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Hi the battery has been changed twice and also the charging jack any other recommendations please?

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Cassidy007
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@Dolly120472 

 

Did you try again the GSAM Battery Monitor" to test your battery like you did before ? 

 

 

 

Vous aimez la photographie ? Si OUI, cliquez ici : https://eu.community.samsung.com/t5/parlons-photographie/bd-p/photo-club-forum-fr
You like photography , if YES, Click here : https://eu.community.samsung.com/t5/photography-talk/bd-p/photo-club-forum-uk
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Dolly120472
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Yes did I sent you screen shots did you not receive?

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Dolly120472
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6A57DE58-A9EE-4465-9DEA-8D69D1A0B8C9.jpeg

 

AD294A6F-4EE2-4609-8ABF-C3E607D84FAD.jpeg

 

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Cassidy007
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@Dolly120472 

 

Which application did you run during this 44 minutes AND what happen the next day when the Power is off for all night long ?

 

The picture you send is the same then you took June 15...

Vous aimez la photographie ? Si OUI, cliquez ici : https://eu.community.samsung.com/t5/parlons-photographie/bd-p/photo-club-forum-fr
You like photography , if YES, Click here : https://eu.community.samsung.com/t5/photography-talk/bd-p/photo-club-forum-uk
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Dolly120472
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No I will do this and send you screen shots once completed thanks for your patience 

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Dolly120472
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Hello again

Photo 1Photo 1

 

Photo 2Photo 2

 

Photo 3Photo 3

 

I have run the GSM app again.  I am attaching 2 photos for this the first one is a screen shot of the app after opening and second photo is a screen shot after I ran the app for just over an hour.

At the time of running this this app I had Amazon Prime Video open and 2 games, although I was not actually using these apps they were just open.

 

I also ran the Power Battery App and the third photo is a screen shot of this.

 

Look forward to hearing from you.

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Dolly120472
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Hi

Hope you remember me!  After much troubleshooting I think I know what the problem is.  When I remove the SD card the tablet holds it's it battery when switched off.  I have ordered a new SD card.  Do you think this will solve the problem?  I did not know an SD card could drain a battery when a device it switched off!  Look forward to hearing from you.

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Cassidy007
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I ill read everything tomorrow...i'm back from hospital...somebody near me is really sick
Vous aimez la photographie ? Si OUI, cliquez ici : https://eu.community.samsung.com/t5/parlons-photographie/bd-p/photo-club-forum-fr
You like photography , if YES, Click here : https://eu.community.samsung.com/t5/photography-talk/bd-p/photo-club-forum-uk
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