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SAMSUNG GALAXY TAB A (T515, T510) PASSWORD CHANGED & LOCKED OUT BY ITSELF. PROBLEM. FIX HERE. TROUBLESHOOTING. HELP.

(Topic created on: 24-12-2020 04:32 PM)
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GalaxyDAD
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Hello,

 

GalaxyDAD here. We are a Samsung Electronics Family.
10+ Galaxy products in house.

Yesterday, my wife called me and said, "Help our daughters tablet isn't working!"

 

Symptoms:
Suddenly went to the security login screen.

Password has changed.

Tablet can't reset without 

Fix:
1. Hold down together (Volume DOWN + Power Button) until tablet power resets.

2. Wait for reboot into login screen.

3. Use original password

We continue on.

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2 REPLIES 2
FlyingKiwi
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Glad you found the reset using hardware keys (rather than within the operating systems interface) proved helpful. I thought you were going to post a horror story about the original password being changed too but it wasnt that bad.
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Harmon family
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What if I never had a password on my tablet to begin with and it set up a password on its own? 

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