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Samsung Flow connection / verification issues

(Topic created on: 10-06-2024 10:13 PM)
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jonty1512
Apprentice
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I'm trying to setup Samsung Flow tetween my Tab S9fe+ and my S23. I open the app on both devices and all seems fine as my tablet see's my phone with a Bluetooth icon. I click on my phone's name and the one time pass code comes up on both my phone and tablet, I click OK on both and then nothing, all I get is the same screen listing my phone. I tried this several times and after around a minute I get a pop-up message stating 'Phone could not be verified'. I have checked that the Flow app is up to date and they both have the same version being 4.9.12.8.

I tried the usual Googling but could not come up with any helpful information. Any help would be really appreciated.

TIA

John
1 REPLY 1
DanAhmed
Navigator
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It sounds like you've gone through the initial setup process correctly, but you're encountering an issue with verification. One thing you could try is to ensure both devices have Bluetooth and Wi-Fi turned on, as Samsung Flow uses both for communication. Additionally, make sure that both devices are connected to the same Wi-Fi network. If the issue persists, you might want to try restarting both devices and attempting the setup again. If none of these steps work, reaching out to Samsung support could provide further assistance.
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