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S5e and netflix issues

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First Poster

My netflix has stopped working with my s5e, says no longer compatible  and that I need to update, won't let me update, and no uninstall  button  to uninstall

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Moderator
Moderator

Hi @Linda221. Can you check which Android version you're currently running?

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Hi am running version 9

 

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@Linda221: Can you try opening the Google Play Store > Tap the 3 lines in the top left > My Apps & Games > Updates, and check the list to see if Netflix has an update pending? If not, try pressing and holding on the app icon and selecting 'Uninstall', then redownload the app to grab the latest version.
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