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Returning order

(Topic created on: 14-02-2022 04:30 PM)
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subimper
Explorer
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Hi i have recently returned a samsung tablet i just wanted to ask that after hiw many days should i recieve a email that my device has been accepted or how do i know my refund has been accepted
Thank you
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5 REPLIES 5
xSteveuk
Mastermind
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Hi,
This page may be helpful

Can I track the progress of my order?

https://www.samsung.com/uk/shop-faq/products-and-orders/can-i-track-the-progress-of-my-order/
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Ginga_p
Troubleshooter
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When i returned my a product i didnt receive any kind of confirmation just got a refund within the two weeks stated in the email with the phone number you call to give your bank details
G G
subimper
Explorer
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Thanks
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Nitesh95
Helping Hand
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@subimper Usually if you've returned it via dpd, then you should get an email from dpd saying it has been delivered successfully to samsung. You should probably message live chat or call the samsung shop team for an update.
subimper
Explorer
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Thanks
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