Redeeming Disney+ for S8+ Tab

[Waheed1233]

Has anyone faced difficulties in redeeming the Disney+ 12 months free offer? I got the Galaxy Tab S8+, but can't seem to generate the code for redeeming the offer. 

[TessM]

Hi @Waheed1233 ,

I would love to help you get this sorted. Can you please tell me what steps are you following?

Have you tried to claim this using a different browser and/or device? 

[Waheed1233]

Hi, I tried using it from the Tab itself. Went to Samsung UK Boost page, clicked Disney+ 12 months, then logged into Samsung Account from that page; it is supposed to provide me a code then to redeem it in Disney+ site. Unfortunately, no code is being provided.

[AndrewL]

@Waheed1233: Where did you purchase your Tab S8+ from? Have you tried accessing the Boost website via another device or browser? If you visit www.samsung.com/uk/boost/ on a desktop PC, you can also use the tablet to scan the QR code on the Disney+ Boost Promotion, to see if you're able to generate the code in this manner. 

[Waheed1233]

Bought it from Samsung experience store in London. Let me give that a try, thanks!

[Boeing100]

same issue here, pre-order from Samsung online. There's a QR code i'm supposed to scan which i do but it just takes me on a loop to the same page with the same QR code...

any help would be appreciated

[Waheed1233]

Thankfully I could do it. Was having the same issue. In internet explorer, please check if it's in "Desktop Site", change it to "Mobile Site" and it should work.

[Waheed1233]

Also, when i redeemed the offer, Disney+ charged 1-yrs fee; so I chatted with an agent from Disney+ webpage and they fixed it. So, just be ready for another round of drama around it.

[Elena Maya]

Same here. The same issue. Scan the qr code gets me back to same qr code 

[Law_ee]

Thank you Waheed1233.  Changing the browser from Desktop to Mobile fixed the problem and I was able to generate the code.