05-03-2022 12:49 AM
05-03-2022 10:06 AM
Hi @Waheed1233 ,
I would love to help you get this sorted. Can you please tell me what steps are you following?
Have you tried to claim this using a different browser and/or device?
05-03-2022 10:45 AM
06-03-2022 01:13 PM
@Waheed1233: Where did you purchase your Tab S8+ from? Have you tried accessing the Boost website via another device or browser? If you visit www.samsung.com/uk/boost/ on a desktop PC, you can also use the tablet to scan the QR code on the Disney+ Boost Promotion, to see if you're able to generate the code in this manner.
06-03-2022 01:26 PM
10-03-2022 12:53 PM
same issue here, pre-order from Samsung online. There's a QR code i'm supposed to scan which i do but it just takes me on a loop to the same page with the same QR code...
any help would be appreciated
10-03-2022 03:34 PM
10-03-2022 03:35 PM
20-03-2022 01:45 PM
Same here. The same issue. Scan the qr code gets me back to same qr code
21-03-2022 11:40 AM - last edited 21-03-2022 11:51 AM
Thank you Waheed1233. Changing the browser from Desktop to Mobile fixed the problem and I was able to generate the code.