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Original topic:

Problems after problems trying to claim promotions

(Topic created on: 11-08-2023 11:48 PM)
Harvey99
Explorer
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Got my tab s9 ultra today and none off the Samsung boost offers are working very disappointing once again .
16 REPLIES 16
Ajf350d
First Poster
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Yep, had the same. Do you get an error that you are not eligible?
Harvey99
Explorer
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Yeah I get that error then it just keeps telling to go to settings and add my samsung account to my device even tho it's already added
Alg123
Journeyman
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Same here, saying im not eligible
BarryDot
Explorer
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ive spent hours on the phone to samsung over the last week as i also have the issue. it is being resolved and seems to be a website/dev issue that they are sorting. im being emailed my disney+ code but i have to wait for youtube premium and galaxy store credit until the website redeem is functioning accurately.
Members_3kjkprW
First Poster
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have you received anything yet?

BarryDot
Explorer
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nope
mzx
Explorer
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Hi, have you received the galaxy store voucher yet? I tried to claim it and showed that I'm not eligible but I pre-ordered it in July.
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BarryDot
Explorer
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I have not, sorry
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mzx
Explorer
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How are you gonna claim it?
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