08-02-2021 02:13 PM
I took delivery of my phone S21 5G using the trade in option on the 29th of January. I still have not received the packaging to return the trade in. I spoke with someone on the 5th of February and was given a ref number but still nothing. Is anyone else having the same problem? I tried replying to the original order confirmation email but it doesn't seem to be sending.
I am getting stressed about this as I have used this option twice before without any problems.
Any comments?
Kathryn
08-02-2021 02:51 PM
08-02-2021 03:10 PM
08-02-2021 03:43 PM
I called 0333 000 0333
I have since emailed them at helpdesk@samsungrecycle.co.uk
Still waiting......
08-02-2021 03:51 PM
08-02-2021 03:52 PM
08-02-2021 04:11 PM
08-02-2021 05:39 PM