11-08-2023 08:13 AM in
11-08-2023 11:45 AM in
Congrats on your Tab S9 Ultra, @Harvey99. The free Slim Book Cover Keyboard is applied automatically on eligible orders while stocks last, which will be shown in the basket. If the order was placed outside the promotion period, your order won't qualify for this.
To claim the £50 Galaxy Store voucher, check out this link: https://www.samsung.com/uk/boost/galaxy-store/
11-08-2023 01:46 PM in
Hi, @Harvey99. I appreciate that you expected to receive the free Slim Book Cover Keyboard when ordering the amazing Tab S9 Ultra.
I should hasten to add, however, that you needed to add this to your order, so that it was in your basket. The offer is still live and it states "Purchase from Samsung.com by 13/09/23. Discount applied automatically at checkout when two or more qualifying products in basket."
I want to ensure that you get more clarity about this, so I think it'd be a good idea to reach out to our colleagues at the Online Shop Team on 0333 000 0333 (open from Monday to Friday from 8am until 8pm, and Saturday and Sunday from 9am to 6pm) for an update about whether you can receive your free gift.
12-08-2023 04:05 PM - last edited 12-08-2023 04:05 PM
12-08-2023 04:34 PM in