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Original topic:

Note 8- places nearby

(Topic created on: 09-10-2017 03:02 PM)
Ennam
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On some note 8s and s8s, I've seen another tab called places, found in the phone section. I don't seem to have this. How do I enable it?

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12 REPLIES 12
BandOfBrothers
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Is it the feature similar to the one in the below link @Ennam ?

 

Samsung Support Faq > Places <

 

 


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Ennam
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Yes, that's the one. I don't have that tab at all. My first note 8 (had to return for a different one) had it, but my current note 8 doesn't?

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BandOfBrothers
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When you launch your phone app where the three options are at the top....

 

Recents.         Contacts          Places

 

Whats showing in place of the Places tab ?

 

Can you screen shot it ?

 

Can you clear the phone App Cache and data ?

 

 


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Ennam
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Just recent and contacts.

 

How do I clear the phone app cache?20171009_150205.jpg

 

 

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BandOfBrothers
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Settings > Apps > Phone > Storage > The clear Data and Clear Cache are there. 

 

 


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Ennam
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Done that and it's still the same?

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BandOfBrothers
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Maybe a moderator can chime in at this stage :smiling-face:

 

I would normally say that sometimes features can be ommited due to the network being used  / the firmware type i.e. a networks version or Samsung's on a btu CsC Code  / country dependant _ but as you state you've had it on a previous same model!

 

One very very last resort could be a back up and factory reset!!

 

Who supplied your phone ? I ask because from googling just now others seem to believe it's a Network removed item @Ennam

 

 


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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AntS
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Definitely an odd one. The simulator our tech support peeps go by has the Places tab:

 

Note8_Places.JPG

 

Could indeed be something network related (not pointing any specific fingers, but I came across something similar for the S8 here: https://forum.vodafone.co.uk/t5/Android/Places-tab-on-dialer-S8-S8/td-p/2560440 for example).

 

Like BandOfBrothers suggested, it might be worth doing a data backup and reset to start again with the phone setup.

BandOfBrothers
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Thanks @AntS

 

This is mine on a s8 bought directly from Samsung in the U.K

Screenshot_20171009-170626.png

 

 

 

I'm currently using the o2 Network in the U.K. 


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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