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Original topic:

Non delivery of Pre-Order Tab S7+

(Topic created on: 21/08/20 19:16)
Kodiguru
Explorer
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Tablets

So who else hasn't received their new device from Samsung. I had a email on Wednesday stating I would receive my new Pre-ordered Tab S7+ on Thursday. This was actually a day earlier than I had asked for. Thursday came and went so though OK it will be delivered on Friday by 12pm which is what I had paid for in the first place. I looked on Dpd with my tracking number and they still hadn't received the parcel from Samsung. 

I phoned Samsung which took 3 hours to get through as twice the line was so bad as they are obviously working from home. 
Told it was a problem with the System and to expect it by Monday.... Really disappointed and don't hold out much hope of receiving it by Monday to be honest. 
 
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2 REPLIES 2
Fiona26
Troubleshooter
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Tablets
same here with the note though. waited over an hour on phone to Samsung. was told to wait till Monday and thanks for my patience.
Kodiguru
Explorer
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Tablets
Yeah they told me the same. They did say they would send a £25 voucher that I actually received just now.
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