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My phone isn't allowing me to update WhatsApp because of my play store. Not work

(Topic created on: 02-03-2022 07:28 PM)
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bobley
First Poster
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4 REPLIES 4
xSteveuk
Mastermind
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Hi
Try going settings
Apps
Look for the playstore app
Storage
And clear cache And data
Restart phone
And see if resolves
The issue with playstore
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bobley
First Poster
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Thx buy it won't let me go into the app or anything. I have already been to settings too. But thx so much for the help
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danmidd
Voyager
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That doesn't work I evhad to try it for months it's the trashy buggy updates Samsung put out
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xSteveuk
Mastermind
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Try
Clicking on playstore
Click on your profile
Settings
About
At the very bottom
Play protect certification
It should say
Device is certified
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