07-11-2023 03:04 PM
Hey
Didn't get the book cover keyboard with the Samsung Galaxy S9 Ultra as advertised. Samsung support seems to not exist it seems.
Solved! Go to Solution.
07-11-2023 06:14 PM
@AdzAce Hi!
Was this purchased directly from our website with the Book cover as part of a promotion, please?
If so, our Online Shop Team can be contacted at 0333 000 0333 (Monday-Friday | 8.00am – 6.00pm).
07-11-2023 06:14 PM
@AdzAce Hi!
Was this purchased directly from our website with the Book cover as part of a promotion, please?
If so, our Online Shop Team can be contacted at 0333 000 0333 (Monday-Friday | 8.00am – 6.00pm).
08-11-2023 07:06 AM
Yeah it was purchased from the Samsung website it said something about ordering before the 7th of Nov to get it which i did also. Im looking to get the Z flip soon aswell and the promotion for that has a free chromebook which gets added to the basket when i ordered the tablet the keyboard wasn't added 😞
I will give that number a call and get back to you.
Thanks for replying!!!!!!
09-11-2023 08:22 AM - last edited 09-11-2023 08:25 AM
22-11-2023 07:25 AM
I'll make sure to check the fine print next time.
I called the number provided in the post above. Lady was helpful and it was super quick to sort out. Got the keyboard yesterday.