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Latest update for the Tab S7 Plus has slowed down my device.

(Topic created on: 09-10-2021 08:23 AM)
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Mallone
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I installed the latest update for the Tab S7 Plus yesterday afternoon and since then my tab has been intermittently lagging and the screen also becomes unresponsive. Is this just a "me" problem or a "we" problem?

I'm hoping that there's a quick fix for this because this is a pain.

Edit:

22.10.21

I've just installed the update. Here are the details of the update: 

Version: T970XXU2BUJ3 / T970OXM2BUJ3 
Size: 303.46 MB 
Security patch level: 1 Oct 2021 

This update has fixed the issues I was having.
64 REPLIES 64
Mallone
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Hi Fiona, after using my tablet for about an hour this morning I've noticed that my tablet is still lagging. I'm just hoping Samsung releases a fix for this ASAP.
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Fiona26
Samsung Members Star ★★
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Then what I suggest, go to get help at the bottom of the home page on the members app. Then go to report error, let the developers know your experience issues with the tab s7+ after recent update. Hopefully it will get fixed soon.
Mallone
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I'll do that, thanks.
Members_Ogiq0Qu
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I am experiencing the same problems with my S7+. Factory reset is not an option, I hope for an update to fix it.

Mallone
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I factory reset mine twice and the after the second time of doing so my tab was misbehaving even more so don't bother with that. I have sent in an error report to Samsung so hopefully they'll work out a fix soon. I suggest that you too put in an error report.
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spf
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Have also sent an error report as I'm also experiencing random unresponsiveness
spf
Apprentice
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Is there a way to blackout the last update‽ The unresposiveness although brief is starting get irritating now !
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micstewart
Journeyman
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Hi there, add me to the list unfortunately.  A factory reset is a major headache unfortunately as I have over a year of data on my device which I would be slightly nervy about relying on a restore for.  Does anyone know when the next update is due and could someone point me in the correct direction to log it as a fault with Samsung.  thanks

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Spike6680
Apprentice
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I am also having the same issue after the last update. The touch screen will intermittently become unresponsive for several seconds. I think this is a larger issue than is being acknowledged. 

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Mallone
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On the homepage of this app there'll be a 'get help' button. There, you'll be able to send in an error log. I've done this, and Samsung responded a few days ago saying there'll look into the error and get back to me. I'm still waiting.
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