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Original topic:

Keeps losing screen during games

(Topic created on: 22/12/20 21:14)
Tango65
New Member
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Tablets
While playing some games the screen disappears to show just background. The app is showing in recently played but ruins game play.
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CarloL
Moderator
Moderator
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Tablets

Hey @Tango65 , can you share a picture of the issue on the screen of your tablet? Try also doing a Soft Reset of the tablet by holding the Volume Down as well as the Power buttons for 10 seconds. Please also make sure that it is running on the latest software version: Settings > Software update > Download and install. Another thing you can do is to adjust the display/resolution settings of the games, if available. 

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