The packaging was poor, a thin plastic wrapper style envelope. Inside it was a thin card padding over the tablet box. The accompanying tag and ear buds boxes were not protected. Inside the tablet box there was no protection either except the compartments.
I was shocked and concerned about what the tablets condition was going to be but on opening it appeared fine. So as the online manual advised I began to charge it. It was at 44% when I plugged it in. Charging now.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .