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issue opening pdf

(Topic created on: 22-01-2021 05:45 AM)
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littlebean
Student
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Hi all,

Having issues opening pdf on any Samsung device, says file may be corrupted but if I open in on a non Samsung laptop it works.... any suggestions on how to get it working on my Samsung tablet? Thanks 
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5 REPLIES 5
Pugs1957
Samsung Members Star ★
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Do you have a PDF app of any type on your device as without on the file won't be recognised?
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GameBooth
Pioneer
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I've been having the same problem on my Note 2OU, whenever I try to open a PDF in Adobe for Samsung I get the same error. I've taken to using Drive PDF Viewer instead now
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littlebean
Student
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I have tried several different pdf viewers but none of them have worked so far
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strawberry cake
Hotshot
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hi @littlebean 

 

-you may try Google PDF viewer  - link

-set the PDF viewer as your default app to open PDFs / head to settings → apps → tap 3 dots → tap default apps → tap PDF

-if non, reset the app preferences / head to settings → apps → tap 3 dots → reset app preferences

 

-restart the tablet, opening a pdf file will now ask what app to use to open, you may select once or always

 

ta😉


 (\_/)
(='.'=)
(")_(") strawberry cake so delicious

Ruby01
First Poster
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Why can't I open pdf documents in Outlook on my samsung phone. It used to open before but wouldn't now after an update ☹️
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