How to rest tab A to earlier date without losing data?

[AngelA1961]

Could someone guide me through restoring my Galaxy Tab A without losing data?

[diams]

You will always loose data except what you keep in your Samsung cloud

[Ajay-A · Accepted solution]

Hallo @AngelA1961,

Thank you for your message. I will help you furhter with pleasure. See the link below for the instructions about making a back-up and resetting your tablet.

https://bit.ly/3NrOQ58

&

https://bit.ly/447eDJA

You can also contact our Service Desk for a remoteservice. My collegue can log in to your TabA and guide you further. See the link below for this.

 https://bit.ly/2OhhbuU

Fee free to keep us up-to-date.

With kind regards,

Ajay