07-05-2018 01:22 AM
I have my tablet for more than a year without problems.
Today, without a reason the top right corner is overheated and the screen shut down.
It's not even on the charger and continues to be extremely hot.
11-05-2018 01:16 PM
I have exactly the same issue!
11-05-2018 02:08 PM
11-05-2018 02:35 PM
@CarlH Thanks for your quick reply. I am running Windows 10 Pro Version 1803 (Build 17134.1). Normally using Facebook on Chrome can cause this, but when I upgraded to the latest version of Windows this week, the Tab shutdown 4 times due to a thermal event while installing. Also I use Virtual DJ, and the tab has overheated a few times. It gets very hot on the back right corner, then just shuts down.
11-07-2018 03:37 PM
Hi, I just got the same problem. I have the tab about a year now. I use Windows 10 and only original supply. I didn't run any App or program when it happened. Where there any advise what to do?
Thanks
11-07-2018 08:56 PM
The device will be covered by a 24 Month Manufacturing Warranty as long as the device has not been dropped or water has got into the device.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
17-10-2018 11:54 AM
Hi, I just got the same problem. Any news?? I have tried also changing the battery but no improves come... Thanks
17-10-2018 12:02 PM
I had to bring it to the Samsung service and they fixed it within the warranty. But they didn't say what it was.
17-10-2018 12:18 PM