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Galaxy Tab won't unlock

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First Poster

I am unable to get into my tablet after leaving it on charge. The unlock requires a PIN and biometrics are unavailable until next time. I enter my PIN and it just takes me back to the lock screen. It looks like the PIN unlock is crashing.

Because the PIN unlock doesn't work I can't reboot or shut down either.

 

How can I get around this? The battery is at 100% so it'll be over week before it runs out.

44 REPLIES 44
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Hi! This post is quite old so I'm not sure if anyone is still active, but none of these solutions seem to work for me. Power + Volume Down button just takes a screenshot, Power + Volume Up does nothing at all, and holding down Power + Volume + Home does nothing either. Holding Power does bring up the buttons "Power off" or "Restart" but when I click these it just tells me to enter my password; and of course, when I do it just takes me back to the Lock Screen. I've tried a whole list of solutions now and nothing has been effective. Please help!

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I had the same issue and posted it here, nothing worked and I ended up doing a full factory reset of the tablet. I lost all data that was not backed up.

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Try the power plus both volume buttons. It restarted for me.

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New Member
Forced reboot with power + vol. down worked and tablet restarted with original pin now working.
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New Member
brilliant! thanks it worked for me. galaxy Tab A ,only had it 2 weeks.
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